Our standard shipping time is 3-7 days for domestic orders and 7-10 days for international orders. However, please note that these times may vary depending on factors such as product availability, order volume, and shipping destination.
Our shipping rates and options vary depending on the shipping destination and the weight of the order. We offer standard shipping as well as expedited shipping options for an additional fee. Please refer to our website for more detailed information on shipping rates and options.
Yes, we ship internationally to many countries. However, please note that international shipping rates and times may vary depending on the destination and local customs regulations.
We accept returns for shipped items within X days of delivery. The item must be in its original condition and packaging. Customers are responsible for the cost of return shipping. Please refer to our website for more detailed information on our return policy.
Design
Yes, we accept custom design requests! Please contact us via our website or email to discuss your design ideas and request a quote.
We are happy to collaborate with customers on custom design projects. Please contact us via our website or email to discuss your ideas and request a quote.
We use a variety of high-quality materials in our jewelry designs, including precious metals, gemstones, and other natural materials. The specific materials used may vary depending on the design and customer preferences.
Order Duration
Our standard processing time is 3-5 days for in-stock items. However, please note that processing times may vary depending on product availability and order volume. Once your order has been processed, shipping times will depend on the shipping method selected at checkout.
Once your order has been processed and shipped, you will receive a tracking number via email or text message. You can use this tracking number to track the progress of your shipment.
We will do our best to accommodate order changes if possible. However, please note that changes may not be possible if the order has already been processed or shipped. Please contact us as soon as possible if you need to make changes to your order.
